F.A.Q.
Frequently Asked Questions
01
In which projects can Akça Deck products be used?
Villa gardens, hotel terraces, landscaping areas, pool surrounds, site projects, restaurant outdoor areas, and modern facade applications. Most of our products are suitable for high-traffic areas.
02
What is the difference between decking and wood?
Deck products are made of composite materials, making them resistant to rot, swelling, excessive maintenance requirements, or insect damage, unlike wood. They also have longer-lasting color stability.
03
Can we receive the products immediately from stock?
Yes. Thanks to our large stock capacity, we can deliver many profiles and color options quickly. Stock availability is clearly communicated based on the scale of the project.
04
Do you provide installation services?
Yes. Our authorized application teams provide professional support in the processes of ground preparation, frame system, and profile installation.
05
Are deck floors slip-resistant?
Yes. Akça Deck surfaces have a non-slip texture specially designed for outdoor use.
06
Do the colors of the products fade in the sun?
All our deck and panel products undergo UV resistance testing. They provide long-term color stability; however, as with all composite products, slight color settling during the initial period of use is normal.
07
Are the facade panels resistant to outdoor weather conditions?
Our PVC and WPC facade panels are resistant to temperature changes, moisture, wind, and UV rays. They maintain their form stability for many years.
08
Which frame is used in floor deck installation?
We recommend PVC, composite, or metal frames depending on the area and usage intensity. Since choosing the wrong frame can shorten the deck's lifespan, technical guidance is always provided before installation.
09
How do you clean deck surfaces?
Water and a neutral detergent are sufficient for general cleaning. We do not recommend using strong chemicals or applying pressurized water at close range.
10
What is the warranty period for the products?
All our products are covered by a long-term warranty based on their area of use and product type. The basic condition of the warranty is correct installation and compliance with proper usage principles.
11
Can panel and deck products be combined in different colors?
Yes. With a wide range of color options, we can harmoniously combine decks, facades, pergolas, and sunshade systems. We also offer color suggestions for projects.
12
How can I select the right profile for my project?
The most suitable profile is recommended by our technical team based on the area density, ground structure, sun-shade ratio, and design expectations.
13
Can product cutting and shaping be done on site?
Yes. All deck and panel products can be cut and shaped on site using standard carpentry equipment.
14
How does the shipping process work for large projects?
Stock control is performed based on the project's measurements and product combination, a shipping plan is created, and deliveries can be made in stages or in bulk.
15
Do deck products expand in hot weather?
Composite materials undergo natural thermal expansion. Therefore, leaving specific joint gaps during installation is part of our quality standards.
01
Can I get technical support to select the right profile for my project?
Yes. Our technical team will determine the most suitable deck or panel profile based on ground density, type of use, climate conditions, and design expectations. We provide project-based guidance for architects.
02
How can I evaluate color and texture options to suit my project visuals?
Color and texture charts for all our deck, panel, and pergola products are available digitally. We also provide physical samples when needed.
03
Can you ensure stock continuity for large-scale projects?
Yes. One of Akça Deck's biggest advantages is its strong stock capacity. Regardless of the project's size, we can plan our stock to ensure the delivery process continues without interruption.
04
Are DWG, PDF, or technical section drawings available for the products?
Yes. DWG files, technical drawings, cross-sections, and application diagrams are provided specifically for architects for all profiles.
05
Can I use facade panels and deck products in the same project with matching colors?
Yes. Our product range has been created with color and texture harmony in mind. You can use systems such as decks, panels, pergolas, and fences with aesthetic integrity.
06
Do you provide technical documentation to include assembly details or application principles in the project?
Yes. All application details, such as floor frame spacing, facade substructure dimensions, connection components, and joint gaps, can be shared in document form.
07
Which deck model is more suitable depending on the area of use?
- Heavy traffic area: Solid or Mega Deck
- Villa terrace / landscaping: Standard or Ultra Deck
- Pool area: Non-slip surface Ultra Deck
We provide clear guidance according to the project requirements.
08
What features do your products have in terms of sustainability?
What features do your products have in terms of sustainability?
09
Do the products retain their shape outdoors? Is there a problem with expansion?
All composite products undergo natural expansion; therefore, technical gaps are left during installation. With proper installation, no deformation occurs.
10
Can we maintain the same color series for a long time in multi-block projects such as hotels and sites?
Yes. Thanks to mass production and inventory management, we can continue with the same color and texture set until the project is completed.
11
What is the maintenance requirement for the products?
Periodic varnish, paint, or chemical maintenance is not required. Cleaning can be easily done with water and a neutral detergent.
12
Do deck and siding panels maintain their performance in hot and cold climates?
Yes. These products have completed UV resistance, water absorption rate, and expansion tests. They provide stable performance in hot summer and cold winter cycles.
13
Can you provide realistic textures and render materials for use in my project drawings?
Yes. Texture overlays, material swatches, and render-friendly surface definitions can be shared digitally.
14
How do you coordinate with the installation teams?
Project requirements are determined prior to implementation, and the necessary frame, connection elements, and profile quantities are planned. The installation team is directed to the site ready to begin.
15
Can deliveries be made at different stages of the project?
Yes. We can create a phased delivery plan based on the project's progress. This reduces the storage load on site and ensures the process progresses in a controlled manner.